Coverart for item
The Resource Putting customers first : serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report, [Al Gore, Vice President of the United States]

Putting customers first : serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report, [Al Gore, Vice President of the United States]

Label
Putting customers first : serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report
Title
Putting customers first
Title remainder
serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report
Statement of responsibility
[Al Gore, Vice President of the United States]
Title variation
  • Serving the American public
  • Federal Consortium Benchmark Study Report
Creator
Contributor
Subject
Language
eng
Additional physical form
Also available via Internet from the NPR web site.
Cataloging source
DGPO/DLC
Government publication
federal national government publication
Index
no index present
LC call number
JK468.T4
LC item number
N38 1995
Literary form
non fiction
http://bibfra.me/vocab/lite/organizationName
National Performance Review (U.S.)
http://library.link/vocab/relatedWorkOrContributorDate
1948-
http://library.link/vocab/relatedWorkOrContributorName
Gore, Al
http://library.link/vocab/subjectName
  • Administrative agencies
  • Telephone etiquette
  • Customer services
  • Consumer satisfaction
Label
Putting customers first : serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report, [Al Gore, Vice President of the United States]
Link
http://www.npr.gov/library/papers/benchmrk/phone.html
Instantiates
Publication
Note
  • Shipping list no.: 95-0097-P
  • "February 1995"-- Cover
  • Available online
Control code
tlc00577116
Dimensions
28 cm.
Extent
iv, 35 p.
Isbn
9780160455780
Lccn
95146276
Stock number
040-000-00654-1
System control number
  • 1122313
  • (Sirsi) 1122313
Label
Putting customers first : serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report, [Al Gore, Vice President of the United States]
Link
http://www.npr.gov/library/papers/benchmrk/phone.html
Publication
Note
  • Shipping list no.: 95-0097-P
  • "February 1995"-- Cover
  • Available online
Control code
tlc00577116
Dimensions
28 cm.
Extent
iv, 35 p.
Isbn
9780160455780
Lccn
95146276
Stock number
040-000-00654-1
System control number
  • 1122313
  • (Sirsi) 1122313

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